Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes how BookKeep Pro collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand that your trust is essential, and we take every measure to safeguard your information when you use our platform for financial accounting and bookkeeping purposes.

Information We Collect

We collect various types of information to provide and improve our services. When you register for an account, we gather personal details such as your name, email address, phone number, and business information relevant to your accounting needs. This information helps us create your profile and personalize your experience.

As you use our platform, we automatically collect usage data including your IP address, browser type, device information, and pages visited. We also track your interactions with our tools and features to understand how you use our services. Additionally, we collect information through cookies and similar tracking technologies to enhance your browsing experience and maintain security.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our accounting and bookkeeping services. Your personal information allows us to process your transactions, provide customer support, and send you important updates about your account or our services.

Your data helps us personalize your experience by recommending features relevant to your business needs. We analyze usage patterns to improve our platform’s functionality and user interface. We also use your information to send you educational content about small business accounting practices and financial basics that may benefit your business. With your consent, we may send promotional materials about new features or services.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can manage your account settings to control what information you share with us. We respect your privacy preferences and will not use your data in ways you have not consented to.

You have the right to request a copy of all personal information we hold about you. If you believe your information is inaccurate, you can request corrections. You also have the right to withdraw your consent for certain data processing activities. To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our services. Essential cookies are necessary for platform functionality, while optional cookies help us analyze usage patterns and improve our services.

You can control your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling certain cookies may affect the functionality of our platform. We do not use cookies to track you across other websites, and we respect your privacy preferences regarding third-party tracking.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption protocols, secure server connections, and regular security audits to maintain the integrity of your data. Our team follows strict access controls to ensure only authorized personnel can view your information.

While we take extensive precautions to protect your data, no security system is completely impenetrable. We continuously monitor our systems for vulnerabilities and update our security practices to address emerging threats. In the unlikely event of a data breach, we will notify affected users promptly and provide guidance on protective measures.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained while your account is active. If you delete your account, we will remove most personal information within 30 days, except where we are required to retain it for legal or regulatory compliance.

Financial records and transaction data may be retained for longer periods to comply with Malaysian accounting regulations and tax requirements. We will inform you of specific retention periods when you provide sensitive financial information. You can request deletion of non-essential data at any time by contacting us.

Third-Party Services

We may use third-party service providers to assist with payment processing, customer support, analytics, and hosting. These providers have access to your information only to perform specific functions on our behalf and are contractually obligated to maintain the confidentiality of your data. We carefully select our partners and ensure they comply with relevant data protection regulations.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Any data sharing is strictly necessary for providing our services or complying with legal obligations. We do not authorize third parties to use your information for their own marketing activities.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last updated” date at the top of this policy and, where appropriate, by sending you an email notification. Your continued use of our platform following the publication of updated policies constitutes your acceptance of those changes.